At Quincy Devices, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied with the products you received, we offer a straightforward return and refund process.

Return Process:

  1. You can request a return within 7 days from the date of delivery.
  2. To initiate a return, please contact our customer support team. Provide your order number and a brief description of the issue.
  3. The returned item must be in its original condition, unused, and in the original packaging.
  4. You will be responsible for the return shipping costs, unless the return is due to an error on our part (e.g., defective or incorrect items).
  5. Once the return is processed and inspected, a refund will be issued in the form of cash.

Refund Process:

  1. Refunds will be processed within 7-10 business days after we receive the returned item.
  2. We will issue the refund to your designated payment method. As we only offer cash on delivery, your refund will be processed via bank transfer.
  3. If the item is not returned in its original condition or if it shows signs of damage or use, we reserve the right to deny the refund.

Please make sure to review the product details and sizing before making a purchase to avoid any inconvenience. We appreciate your understanding and are committed to ensuring your satisfaction.
If you have any questions regarding our refund, return, please don’t hesitate to reach out to us at [email protected].